Rana Muhammad Fakhar

Rana Muhammad Fakhar is a skilled technical support professional currently employed at SwitchBot since March 2024. With experience as a healthcare recruiter at Doctors Urgent Care Group and as a voice representative at Calltastic, Rana has developed a diverse skill set in customer service and support roles. Additional experience includes working as part of the Merchant Outsource Team at Invisible Technologies Inc. and serving as a customer support representative at ibex. Rana's technical support expertise was further solidified during a tenure as a technical support specialist at Abacus Consulting. Rana holds a degree in Mass Communication with a focus on Film/Cinema/Video Studies from the National University for Modern Languages, completed between 2017 and 2021.