Alicia Roitman

Alicia Roitman is an experienced professional in customer service and education with a robust background spanning over two decades. Currently serving as a Customer Experience Coordinator at Swoop Patagonia, Alicia excels in managing the customer journey and ensuring high levels of satisfaction. Previous roles include English educator at Woodville School and San Esteban School, where Alicia implemented innovative pedagogical projects and utilized e-learning tools to enhance student learning. Earlier experience includes a position as a Customer Services Representative at Llao Llao Hotel & Resort and as a Tourist Guide for Horseback Ride, where direct engagement with clients was paramount. Alicia also has a history of administrative support as a Personal Assistant in the insurance sector. Alicia holds educational credentials from Universidad Nacional de Lomas de Zamora.