Olatunji Lawal is an experienced professional in the field of customer support and quality assurance. With a background in Economics, Lawal has worked in various capacities at companies such as Swwipe Financial Services Limited and Parkway Projects Ltd., taking on roles such as Head of Terminal Management & Support and Quality Assurance Officer in customer support. Lawal has played a crucial role in ensuring customer satisfaction, driving new customer targets, and improving customer experience across multiple communication channels. Additionally, Lawal has experience in data entry and database management, showcasing a diverse skill set in customer service and operational processes.
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