Lora Magallanes

Lora Magallanes has held various roles in operations management and customer service throughout their career. At Swyft Inc., Lora currently serves as the Acting Head of Operations and Senior Operations Manager, overseeing a team of network support engineers, technicians, and customer service representatives. Prior to this, Lora worked at ZoomSystems as a Service Provider Manager and Operations Analyst, achieving high service levels and managing third-party providers. With experience in call center operations and executive reporting, Lora has proven herself as a valuable asset in delivering optimal customer service and resolving technical issues.