Desmond Smith is an experienced Technical Service Delivery Manager at Sybrin since October 2019, adept in managing people and processes to foster company growth. With a background as a Senior Application Support Lead, Desmond has developed and supported solutions across various Absa estates and led a diverse team to meet service delivery SLA targets. Prior roles at Sybrin Systems involved responsibilities ranging from intermediate application support to junior systems development, focusing on web services and application analysis. Desmond's technical expertise is complemented by a Bachelor's Degree in Information Technology with a focus on Computer Software Engineering from Belgium Campus and additional coursework in Information Technology. Desmond also boasts experience with prominent organizations like African Bank, MTN, and Nedbank.
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