Bryon Bellerud is a seasoned professional in workforce management and call center operations with extensive experience at Assistance Services Group, a SYKES company, where Bryon has served as Senior Director of Workforce Management since April 2016. Prior roles at Sykes from March 1999 to April 2016 include Senior Business Analyst/Manager of Business Analysis, Site Director, Global Quality and Planning Manager, and Account Manager/Senior Account Manager, showcasing a comprehensive skill set in operational performance, staffing analysis, and customer service management across multiple sites. Bryon’s earlier experience at Pearl Harbor Naval Shipyard & IMF as Deputy Superintendent involved overseeing production activities for 665 craftsman, demonstrating strong leadership and operational oversight. Educationally, Bryon holds a Bachelor of Science in Business Administration with a focus on Management from Hawaii Pacific University.
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