Tess Batley-Moss is a Customer Marketing Strategist at Sykes Holiday Cottages, where responsibilities include strategic planning, leading customer communication transformation, and optimizing customer loyalty through data-driven CRM initiatives. Prior experience includes roles as Senior CRM Executive and CRM Executive at Happy Nest Nanny Agency, focusing on recruitment and marketing management, and eCommerce Business Development Manager at Solon Security, overseeing the strategic development of consumer websites and brand initiatives. Tess has also contributed as a Marketing Assistant at various organizations, supporting marketing efforts directed toward public sector clients and gaining experience in campaign support. Education includes a Bachelor of Arts in Business from the University of Chester and a CAM Digital Marketing Diploma from the Oxford College of Marketing.
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