Rocio Orellana

Rocio Orellana's work experience begins in 2011 at Macy's, where they worked as a Billing Adjustment Representative until 2014 and then became a Fraud Analyst Supervisor until 2015. Rocio then moved on to Prime Source Mortgage, Inc., where they held the role of Loan Insuring and Post-Closing from 2015 to 2018, and then transitioned to be a Junior Loan Processor until 2018. From 2018 to 2021, Rocio worked at Zocdoc as a Service Operations Specialist from 2018 to 2020 and then as an Enterprise Client Success Associate from 2020 to 2021. Currently, they are employed at Symmetry Software as a Client Success Specialist starting from 2021.

Rocio Orellana's education history includes attending Arizona State University, although the specific start and end years are unknown. No degree or field of study is mentioned for this institution. Additionally, Rocio attended Phoenix College, where they pursued a field of study in Legal Assistant/Paralegal, but again, the specific start and end years are not provided. In terms of additional certifications, Rocio obtained the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in December 2021.