Jack Regan

Client Delivery Manager, Symphony Voice (cloud9) at Symphony

Jack Regan is an accomplished professional with extensive experience in client services and technical support within the technology sector. Currently serving as Client Delivery Manager for Symphony Voice since October 2024, Jack previously held the position of Global Head of Client Services/Technical Support at Cloud9 from August 2018 to October 2024, where responsibilities included developing support strategies during significant company growth and navigating the team's integration following a major acquisition. Jack's career also includes roles such as Service Desk Manager at Wanstor, and various positions at Solo Group Services LTD, Solo Capital Partners LLP, and Newedge, focusing on infrastructure solutions and IT support. Jack's background is complemented by consultancy work, self-employment, and an early start in desktop support at Capita, demonstrating a strong commitment to enhancing client support and service delivery across multiple environments.

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