Carrie Johnson

Customer Engagement & Retention Marketing Director at symplr

Carrie Johnson has a diverse work experience in various marketing and program management roles. Carrie is currently working as a Customer Engagement & Retention Marketing Director at symplr since November 2022. Prior to that, they served as a Director of Product Marketing at Nium from October 2021 to November 2022 and at Early Warning® from December 2020 to October 2021. Carrie also has experience with LexisNexis, where they held positions such as Director of Product Marketing from September 2018 to December 2020, Director of Brand Experience, Legal Software Solutions from July 2017 to September 2018, and Customer Engagement Program Manager, Legal Software Solutions from July 2015 to July 2017. Earlier in their career, they worked at NetApp as a Senior Briefing Program Manager, Customer Engagement from 2012 to 2015, and at IBM as a Program Manager, Executive Briefing Center from 2011 to 2012. Additionally, they have held the role of Marketing Consultant at Alliance of Professionals & Consultants, Inc. from 2010 to 2011. Carrie's earlier experience includes various roles at IBM, including Project Manager, Senior Sales Operations Specialist, and Software Engineer / Technical Writer from 1999 to 2010.

Carrie Johnson holds a Bachelor of Science (BS) degree in Technical Communication from Clarkson University. Carrie also obtained a Master of Science (MS) degree in Information Management from Syracuse University. In addition, Carrie has a Certificate in Human Computer Interaction from Rensselaer Polytechnic Institute. Carrie has also acquired various certifications, including Pragmatic Institute Certified - Level Four (PMC-IV) from Pragmatic Marketing in 2019, Lean Six Sigma Yellow Belt (ICYB) from LexisNexis Legal in 2018, and advanced and core certifications from the Association of Briefing Program Managers (ABPM).

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