Rahmi Suhesti

Rahmi Suhesti has a Bachelor's degree in English Language and Literature from Universitas Pamulang. They have worked in various customer service roles, ranging from handling inquiries and complaints to mediating between buyers and sellers. Currently, they are a Customer Engagement Specialist at Synagie Group Asia & Europe, where they answer live chats, reviews, and messages across social media platforms, raise escalations, maintain service level agreements, process service recovery plans, and track engagement and productivity.