Estanislao Utrilla Gines has extensive work experience in the customer support field. Estanislao is currently working as a Sr. Director of Customer Support at Synchronoss Technologies since March 2016. Prior to this, they held the position of Director of Customer Support at Openwave Messaging, Inc. from April 2015 to March 2016, and Manager of Global Customer Support from June 2012 to March 2015. Their earlier roles also include Manager of Global Customer Support at Openwave Systems from June 2010 to June 2012 and Principal Technical Support Engineer, Team Lead from August 2005 to June 2010. Estanislao began their career as a Consultant and Senior Technical Support Engineer at Openwave Systems from April 2000 to August 2005. Estanislao also has experience as a Consultant at Alcatel from January 1999 to April 2000.
Estanislao Utrilla Gines received a Master's degree in Telecommunication Engineering from Universitat Politècnica de València (UPV) in 1997. Estanislao also obtained a Master's degree in Computer Science from Universidad Nacional de Educación a Distancia - U.N.E.D. There is no specified start or end year for this degree. In 2002, they completed an Executive MBA from IEDE Business School. Lastly, from 2013 to 2015, they attended Harvard Business School for the Program for Leadership Development, although the field of study is not specified.
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