Rachel Karen Ragsag is an experienced operations analyst currently serving as Team Lead at Arch Global Services (Philippines) Inc. since November 2023. Previously, Rachel held various leadership roles at SynchronoSure®, including Policy Services Team Lead and Senior Quality Assurance Analyst, from April 2020 to November 2023. Rachel started a career at Chubb as an Operation Support Officer and QA Lead Tester, and has also worked at Mediacom Solutions Inc. as an Account Executive, and at Accenture as a Contract Analyst. Educationally, Rachel holds a Bachelor of Science in Marketing from the University of Makati and an Associate degree in Computer Application Technology from the same institution.
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