Emily MacApili

Emily Macapili has extensive experience in customer service, spanning over a decade across various roles. Currently, Emily serves as a Customer Service Representative at Synergist Corporate Solutions, managing after-sales support and handling various communication channels including inbound and outbound calls, emails, and chats since November 2021. Prior to this position, Emily worked with Afni Philippines Inc. focusing on collection billing and retention, and at Concentrix providing inbound customer service support. Emily's earlier roles included working as a Billing Specialist at TELUS International Philippines, a Technical Support Specialist at Teleperformance, and a Customer Service Specialist at ClientLogic. Educational qualifications include attendance at Joji Ilagan International School of Business and Tourism from 2003 to 2005.