Dhishan Dawaraj

Dhishan Dawaraj is a seasoned professional with extensive experience in project management and team leadership. Currently serving as a Bilingual Senior Project Manager at Synerion North America Inc. since June 2015, Dhishan has honed skills in resource synchronization and strategic planning. Previous roles include Assistant Manager Technology and Innovation at Club Auto Roadside Services Ltd., where Dhishan successfully led office relocations and improved telecommunication services. As an Assistant Manager Support in Call Centre Operations, responsibilities encompassed establishing Service Level Agreements and overseeing performance metrics. Dhishan's early career included contributions as a Remote Agent Supervisor and a Bilingual Roadside Assistance Representative, earning acknowledgment for outstanding customer service. Educational qualifications include a Bachelor of Administrative Studies from York University and various certifications, including Oracle SQL Certified Expert.