Sushma Patel

Sushma Patel is a seasoned marketing professional with extensive experience in digital marketing and customer experience strategy. Currently serving as Senior Director of Digital Marketing at Sysco since August 2022, Sushma leads a team of 16 to execute comprehensive digital marketing campaigns aimed at enhancing brand awareness and driving revenue growth. Prior to Sysco, Sushma spent over eight years at Ford Motor Company in various leadership roles, including Head of CX Innovation & Strategy, where Sushma transformed customer experiences during the ownership phase, and Senior Marketing Communications Manager, focusing on crafting compelling narratives and comprehensive communications strategies. Sushma holds a Bachelor's degree in Marketing from Michigan State University.