Rahul Sharma is a seasoned IT professional with extensive experience in service management and system administration. Currently serving as a Lead Consultant at Sysintegra since October 2020, Rahul is instrumental in the Service Management Transformation program, focusing on migrating from an on-premise platform to the Cloud (ServiceNow). Previous roles include System Analyst at UST Global, Analyst Programmer at National Australia Bank, and Senior Administrator at Wipro, where Rahul specialized in BMC tools and monitoring solutions. Career beginnings include positions at HCL Technologies, MobME Wireless Solutions Limited, and JK Technosoft Ltd, covering various responsibilities from implementation to network maintenance. Rahul holds a B.Tech in Information Technology from IEC College of Engineering & Technology and has a strong foundation in technological expertise, particularly in Event Management, Discovery, and Service Mapping.
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