Aderson Dantas Humberto is an Operations Manager at T-Systems do Brasil since September 2019, overseeing a 24x7 support and operations team for Banco Volkswagen, responsible for infrastructure planning, technical support coordination, demand prioritization, KPI generation, client interface, knowledge transfer, and technical intervention in high-criticality incidents. Prior to this role, Aderson served as Infrastructure Coordinator at Resource IT Solutions and managed similar responsibilities for Banco Volkswagen. Previous experience includes Product Manager at Telemont Engenharia de Telecomunicações S/A, where Aderson coordinated partnerships and technical proposals, and Infrastructure Coordinator roles at Pctec Soluções, focusing on remote infrastructure management across various technologies. Aderson’s career began as an Infrastructure Analyst at VegaNet / Optima TI, managing server and network administration. Aderson holds a degree from Universidade Anhembi Morumbi, completed in 2017.
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