Samanta Souza

Samanta Souza is an accomplished professional with extensive experience in people management and strategic decision-making at T-Systems since December 2015, where roles have included People Manager, Manager of SAP AMS Functional, Resource Manager, and SAP Process Manager. Key responsibilities have encompassed skills management, training development, recruitment, and coaching. Prior to T-Systems, Samanta Souza worked at TAM from 2009 to December 2015 as an Analyst in Regulatory Affairs and Quality Assistant, focusing on legislation analysis and customer service training. Educational qualifications include a specialization in Human Resources Management from Universidade Anhembi Morumbi, an MBA in High Performance Team Management from SENAI Blumenau, and an MBA in Business Management from FGV - Fundação Getulio Vargas, along with a Bachelor's Degree in German Language from USP and a qualification in German as a foreign language.