Dasha Shulgina

Dasha Shulgina is a seasoned professional in customer support and product management, currently serving as the Product Stream Lead for Customer Happiness at Tabby, where responsibilities include leading platform development to enhance both internal team efficiency and customer-facing services. Prior to this role, Dasha served as Head of Support for the Drivers department at Yandex.Taxi, focusing on optimizing support operations and improving customer satisfaction. Earlier experience includes a role as Support Engineer at Paragon Software, resolving technical issues and conducting marketing campaigns, and as a Customer Support Specialist at Инфокомпас, managing client consultations and technical problem-solving. Dasha holds a Bachelor's degree in History from Moscow Region State University.