Gerard O'Neil

Gerard O'Neil has a diverse work experience spanning multiple industries and roles. Gerard is currently working as a Senior Customer Success Manager at Tacton since April 2022. Prior to that, they were a Principal Customer Success Manager at SAP SuccessFactors from May 2019 to April 2022.

In the years 2016 to 2019, Gerard worked as a Captain at Island Party Boat and from 2017 to 2018, they also served as a Captain at Cool Beans Cruises. Before that, from 2015 to 2017, they worked as a Captain at Tall Ship Windy and Next Level Sailing Chicago.

Gerard has a long history with SAP, where they held various roles. From 2011 to 2015, they served as a Support Services Director at SAP, providing thought leadership and innovation around sales methodology and customer value creation. In 2011, they also worked at SAP Americas as a Solution Principal, Premium Support Services.

In their early career, Gerard worked at SAP Active Global Support from 2006 to 2011. Gerard held multiple roles during this time, such as a Program Manager - Customer Center of Expertise, Engagement Architect, and Support Alliance Manager.

Going further back, Gerard worked at SAP from 1998 to 2005. During this period, they held roles including NetWeaver Advisor, Task Force - Front Office Lead (Americas), and Basis Instructor.

Overall, Gerard O'Neil has a strong background in customer success management, support services, and leadership, with experience in both the tech industry (SAP) and the maritime industry (Captain roles).

Gerard O'Neil's education history begins in 1978 when they attended the United States Air Force Academy. However, it is unclear whether they obtained a degree or pursued a specific field of study at this institution. In 1979, they enrolled at the University of New Haven, but it is unknown if they completed a degree or specialized in any field. From 1980 to 1982, Gerard attended Norwalk State Technical College, where they earned a degree in Computer Science. It is evident that they chose Computer Science as their field of study during this period.

Apart from their formal education, Gerard O'Neil also holds a certification from SAP SE, specifically the "SAP Certified Application Associate - SAP SuccessFactors Employee Central 2019." The specific month and year of obtaining this certification are not provided.