Kristine Pikes-Swanson

Kristine Pikes-Swanson possesses extensive experience in telecommunications and project management, with a career spanning over two decades. Currently serving as Telecom Expense Manager at TailWind Voice & Data since June 2003, Kristine specializes in managing telecom expenses related to a vast portfolio of invoices and broadband services. Previous roles include Director of Carrier Services & Vendor Management, where Kristine oversaw a large team focused on maximizing profitability and serviceability, and Director of Solutions Architecture, implementing system improvements for service delivery. Kristine's career includes significant contributions in various positions at American Business Communications, McLeodUSA/Ovation Communications, Verizon Business, and Norlight Telecommunications, alongside a foundational education from The Ohio State University and the College of DuPage.