Tarek Yehia

Tarek Yehia is an experienced operations and customer service professional with a focus on enhancing team performance and customer satisfaction. Currently serving as Operations Team Leader at Talabat since June 2016, Tarek supports agents in achieving operational targets and improving customer experiences. Prior roles include Customer Service Representative and Team Lead at Raya Contact Center, where Tarek contributed to the Talabat application project. Previous experience includes customer service positions at Orange and Etisalat, as well as operational sales supervision at Monginis Egypt. Tarek holds a degree in Computer Science from Helwan University Cairo.