Usama Tuqir

Usama Tuqir is a seasoned professional with extensive experience in client relationship management and customer service across various industries. Currently serving as Regional Manager at Taleemabad since September 2022, Usama focuses on key accounts in the Lahore region, developing strategies to enhance client retention and service quality. Previously, as Client Relationship Manager at Olx Properties and Construction, Usama achieved a 33% increase in client satisfaction and a 25% revenue growth through effective team leadership and network development. Usama's career also includes roles such as Assistant Manager Client Services at Digit Drive Solutions and Customer Support Executive at Abacus Consulting, showcasing a strong ability to build relationships and communicate effectively with clients. Usama holds an MA in English with a specialization in Applied Linguistics from the National University of Modern Languages, alongside degrees in Educational Leadership and Sociology from the University of the Punjab.