Mayara Monte

Mayara Monte currently works as a Junior Customer Success Analyst at Talent Academy since November 2022, focusing on B2B client support through various communication channels, onboarding processes, and ongoing improvements in customer service operations. Prior to this role, Mayara served in customer service at Meu Q from November 2020 to September 2022, managing customer interactions related to complaints, feedback, purchases, refunds, and post-purchase support to enhance overall customer experience. Additionally, Mayara has a background in finance, having worked for seven years in the financial department of Estudio W Cabeleireiros, where responsibilities included accounts payable and receivable.