Rita Ramos

Rita Ramos is a skilled Senior Product Manager at Talkdesk, with extensive experience in managing digital customer engagement products, particularly in SMS and social messaging channels. Rita has a proven track record in defining product strategies, managing early access phases, and collaborating with diverse multicultural teams to deliver innovative solutions. Previously, Rita held various roles at Unit4, including Associate Product Manager and Project Manager, contributing to the successful implementation of student management systems in higher education institutions across the UK. Additional experience includes software testing at Growin and business analysis at Altran Portugal. Rita holds Master's and licentiate degrees in Biomedical Materials and Devices and Biomedical/Medical Engineering, respectively, from Universidade de Aveiro and Universidade de Trás-os-Montes e Alto Douro.