Sunsirai Johnson

Sunsirai Johnson possesses extensive experience in customer success and service management, currently serving as a Customer Success Associate and Advanced Technical Support Specialist at SEVENROOMS since June 2021, where expertise in hospitality communication is applied to various stakeholders. Additionally, Sunsirai has been the Assistant Manager of Client Services at Tamara Mellon since August 2018, responsible for creating standard operating procedures and training processes. Previously, from May 2013 to June 2018, Sunsirai advanced from an entry-level Coordinator to a Senior Content Writer at Zappos Family of Companies, demonstrating a comprehensive understanding of business operations and effective customer support strategies.