John Reed

John Reed has extensive experience in the technology industry. From 2018 to present, they have been the Technology Operations Manager at Tambourine, a company that provides technology and creativity for hotels and resorts. Prior to this, they were the Technology Operations Specialist at the same company, where they maintained and supported an inventory of 200+ employee Mac laptops and equipment. From 2013 to 2018, they were the Information Technology Consultant and Trainer, Owner at Preferred Consulting, LLC, where they provided Apple software and hardware installation, setup, support and consulting for home and business. From 2009 to 2013, they were the Macintosh Systems Engineer at Office Depot Global Headquarters, where they successfully completed a refresh of all new Macintosh hardware and other vendor upgrades in a large mixed enterprise environment. From 2008 to 2009, they were a Genius and Apple Certified Macintosh Technician (ACMT) and Apple Certified Support Professional (ACSP) at Apple Computer, where they provided frontline customer support at the Genius Bar and repaired Apple hardware and software products. From 2004 to 2008, they were the Macintosh Administrator and Graphic Specialist at Crispin Porter + Bogusky, where they were instrumental in growing the company from 200 employees to over 600 within a three-year period.

John Reed has a background in Visual Communications from The Art Institutes. John also holds an Apple Certified Support Professional (ACSP) 10.12 certification.