Mashela Joseph, CRME

Mashela Joseph, CRME has over 8 years of work experience in the hospitality industry. In 2018, they began working as a Lead CRS Strategy Specialist at Tambourine, a technology and creativity company for hotels and resorts. In this role, they were the main point of contact for the Revenue Management Team, assisting with analyzing property performance data and providing insights and recommendations. Mashela was also responsible for successful on-boarding of new client platforms, including booking engine, channel manager, and GDS. Prior to this, Mashela worked at Elite Island Resorts from 2012-2018, first as a Distribution Channel Coordinator and then as an Information Systems Administrator. In their role as Distribution Channel Coordinator, they were responsible for onboarding properties and managing the current portfolio. Mashela also created and coordinated implementation schedules, managed a team of 3, and loaded new promotions. As Information Systems Administrator, they managed and loaded promotions into booking engine, channel manager, and third party extranets, and worked directly with OTA's to provide instant transmission of rates, availability, and inventory.

Mashela Joseph obtained a Bachelor of Arts (B.A.) degree from Florida Atlantic University between 2007 and 2011. In August 2020, Mashela Joseph was certified as a Certified Revenue Management Executive (CRME) by HSMAI.