Ian Castillo

Ian Castillo has experience working as a Network Engineer, NOC Technician, Operations and Logistics, Monitoring and Dispatch, Sr. NOC Controller, and Technical Support Lead for various companies such as Tampnet, Infrastructure Networks, Kinda Super Disco, Viasat Inc., ERF Wireless, and Internet America. Responsibilities include monitoring and troubleshooting network devices, assisting with ticket resolution, dispatching field technicians, and providing technical support. Castillo has also been involved in project management, training, and creating documentation.