Deepak P is a Senior Quality Engineer at Tangerine Bank since February 2023, managing major projects involving IVR-Gensys and Case Manager. Deepak's expertise includes quality engineering for Cyara automation, Genesys, and REST/API testing, functioning within Agile methodologies. Previously at IBM from April 2015 to February 2023, Deepak served as a Lead Quality Engineer, overseeing projects from requirement gathering to delivery while ensuring operational stability. Deepak has also worked as an IT Consultant at ITC Infotech and as a Senior Mainframe Test Specialist at IBM, focusing on understanding application requirements and functional specifications. Deepak holds a B.Tech in Biotechnology from Vinayaka Mission's Research Foundation, completed in 2009.
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