Tahni Bean

Tahni Bean has a strong and extensive work experience in the field of IT and support services. Tahni currently holds the position of Director End User Services at IBM and has been with the company since 2021. Prior to this, they worked at Taos, an IBM Company, also as a Director of End User Services, starting in March 2021. From 2010 to 2021, Tahni served as the Director of Support Services at TAOS. Before that, they held the role of Manager, Service Desk at Talisman Energy from 2007 to 2010. Tahni's career journey also includes working as a Service Relationship Manager at TELUS from 2005 to 2007, Manager - Desktop Support at Utilicorp from 2000 to 2004, and Director NA Ops at Happy Paws from 2000 to 2001. Tahni began their career at IBM in 1994 as the Manager of Western Canadian Desktop & Deployment Services. Prior to that, they worked as a Service Rep at Computer Sciences Corporation from 1984 to 1985. Tahni's diverse experience and leadership roles highlight their expertise in managing and overseeing IT support services.

Tahni Bean attended DeVry Institute of Technology from 1982 to 1984, where they studied Computer Science. Tahni obtained various certifications in the field of ITIL, including ITIL Service Operation from ITSM Academy in December 2015, ITIL Training Service and Design from itSMF USA in July 2015, ITIL Service Offerings and Agreements v3.0 from itSMF USA in March 2015, ITIL Foundations v3.0 from itSMF USA in September 2014, and ITIL Service Strategy v3.0 from itSMF USA also in September 2014. Additionally, Tahni obtained ITIL Foundations v2.0 certification in 2008, although the institution is not specified.