Zach Dakin

Zach Dakin is a Customer Success/Onboarding Specialist at TapOverdrive since February 2022, where responsibilities include overseeing over 400 customer accounts and ad campaigns across major platforms, as well as developing a comprehensive Knowledge Base for onboarding and skill development. Previously, Zach served as a Project Manager at Holmes US from March to August 2021, leading efforts to digitize a physical library of building codes and implementing a shared digital calendar to enhance office management during the pandemic. Zach holds a Bachelor of Arts in Sociology with a minor in Psychology from Notre Dame de Namur University, graduated in 2019.