Sonja Heim

Sonja Heim is the Head of Customer Success & Operations at Taskbase since February 2021, where B2B SaaS solutions are utilized to enhance digital learning experiences through AI-driven feedback mechanisms. Prior to this role, Sonja served as a Business Project Manager focused on adaptive learning strategies. From March 2016 to October 2020, Sonja worked at standing ovation ag as a Project Manager for Live Communication, overseeing various event projects, managing budgets, and consulting for clients ranging from local SMEs to global corporations like Microsoft and ABB. Earlier experience includes positions at Ochsner Sport as a Kundenberater and at Raiffeisen Gruppe as a Privatkundenberaterin. Educational qualifications comprise a CAS FH in Projektmanagement from Kalaidos Fachhochschule Schweiz, a BSc in Tourism with a focus on Event Communication from The University of Applied Sciences HTW Chur, and a professional banking qualification from Raiffeisen.