Alok Singh currently serves as the Director of Customer Retention at Tata Digital and has experience working in various positions related to customer lifecycle management at companies like Ola and Arvind Lifestyle Brands Limited. Previously, Alok worked as a Senior Business Analyst at eBay US, handling projects related to listing quality and pricing & promotions. Alok holds a Postgraduate Certificate in Business Analytics from XLRI and an MBA in Marketing and Finance from the Faculty of Management Studies - University of Delhi. Alok completed a B.Tech in Electronics & Communication from Jamia Millia Islamia after graduating from St. Paul's Academy.
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