Ali Asghar Ismaeel

Customer Success Manager at TCP Software

Ali Asghar Ismaeel has a diverse range of work experience in various roles and industries. Ali Asghar started their career at Aprench BPO in 2017 as a Customer Sales Representative, where they cold called potential clients and addressed their queries and concerns. In 2018, they joined Arascow as a Project Manager, responsible for managing a student loan project, implementing new features, and training resources. In 2020, they worked at KeepTruckin as a Technical Support Specialist, providing email, chat, and voice support to customers and analyzing support requests for product and engineering teams. Currently, Ali is employed at TCP Software, where they have held multiple roles including Implementation Specialist, Pod Lead Implementation, and Customer Success Manager. These roles involve implementing and managing software solutions for clients, ensuring customer success, and leading implementation teams.

Ali Asghar Ismaeel completed their education at Government College University, Faisalabad, from 2017 to 2021. Ali Asghar earned a Bachelor of Science degree in Computer Science during this time. Additionally, in October 2021, they obtained two certifications: "Coaching Skills for Leaders and Managers" from LinkedIn and "Onboarding and Adoption Best Practices for Customer Success Management" also from LinkedIn.

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