Aeona Marcella G.

Aeona Marcella G. has a diverse work experience background in various roles and industries. Aeona Marcella started as a Graphic Designer Assistant at Echo Advertising Sdn Bhd in 2006 and moved on to roles in operations and customer service at FedEx and Lyreco. Aeona then took on the position of Admin Executive Cum Graphic Designer at Max-One Marketing (M) Sdn Bhd before transitioning to a Customer Service Cum Sales Support Executive at 701Panduan Sdn Bhd. Aeona Marcella further developed their skills in sales and account management at UPS as an Inside Sales Executive and later an Account Manager. Aeona joined Forward Freight Services Sdn Bhd as a Senior Customer Service Executive, handling key account customers and focusing on customer retention and growth. Subsequently, they worked at Webhelp Enterprise as a Territory Sales Account Manager and later as a Virtual Line Manager for Microsoft SMB in ANUZ. Currently, Aeona is employed at TDCX as a Business Development Team Lead for Google Cloud in AUNZ, where they are responsible for B2B sales and ensuring team target achievement. Through their dynamic career journey, Aeona has gained experience in sales, account management, customer service, and leadership roles.

Aeona Marcella G. completed a degree in Business Management at Open University Malaysia from 2009 to 2012. In addition, they obtained certifications in International Sales Accelerators and Situational Sales Negotiation from UPS (M) SDN BHD, and Customer Service Ethics from UPS (M) Sdn Bhd in 2007. Aeona Marcella also earned certifications in Microsoft 365 Certified: Fundamentals from Microsoft in 2023, Microsoft Certified: Azure Fundamentals from Microsoft in 2021.