Michelle Wong

Michelle Wong has over a decade of experience in operations management, with roles at American Express, Hong Leong Bank Berhad, and currently at TDCX. Michelle has held various positions such as Director of Operations, Senior Operations Manager, Operations Manager, and Assistant Operations Manager. Michelle has demonstrated leadership skills by overseeing large teams, maintaining communication with stakeholders, and achieving operational success in various industries such as fintech, hospitality, and banking. Michelle is also a Certified COPC Customer Experience Implementation Leader.