Franca Beasley currently serves as the Senior Director of Client Care at Teachstone, where leadership focuses on operational processes, revenue generation, expense management, and customer experience for over 90 training events annually. Achievements include a revenue increase of over 20% and margin improvement of at least 10% year over year, transforming the training events program into a major revenue driver. Previous roles include Director of Professional Services and Senior Operations Manager at Teachstone, overseeing customer support and implementing Salesforce CRM, as well as positions at Live Nation Entertainment, Custom Management Group, Silverchair Learning Systems, Paramount Theater of Charlottesville, and Musictoday, LLC, demonstrating a broad expertise in account management, project implementation, and customer service across various industries.
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