Alissa Veenstra

Alissa Veenstra has a diverse work experience spanning several companies and roles. Alissa is currently the Head of Customer Success at TEAL, a position they have held since April 2023. Prior to that, they worked at Hologram Inc. from 2020 to 2022, where they served as the Head of Customer Success and later as a Senior Manager. At Hologram Inc., Alissa was responsible for developing success strategies, onboarding new clients, managing ongoing relationships, and achieving departmental KPIs. Alissa also worked cross-functionally with various departments within the company.

From 2014 to 2018, Alissa worked at PerkSpot as the VP of Customer Experience. In this role, they built and managed exceptional Customer Service and Account Management teams and played a crucial role in important business decisions as part of the senior executive group. Additionally, they managed a portfolio of 80+ key, complex, and Fortune 500 accounts with a $4M book of business.

Before their time at PerkSpot, Alissa held the position of Vice President of Client Services at Cappex from 2008 to 2014. Prior to that, they worked at Capgemini as an Associate Relations & US Benefits Assistant from 2005 to 2007.

Overall, Alissa has a strong background in customer success and experience management, with a proven track record of building and leading teams, managing key accounts, and driving business growth.

Alissa Veenstra holds a Bachelor of Arts degree in English and Spanish from Illinois State University. No specific start or end year is provided for this education.