Pav Nagra

Pav Nagra is a skilled Support Consultant at TEAM Software since July 2021, with prior experience as an Application & Technical Support Analyst at Protech CRM from June 2014 to July 2021. Expertise includes providing tier 3 client support for CRM applications, managing software releases and upgrades, implementing systems from the ground up, and setting up both client infrastructure and cloud requirements. Proficiencies extend to network infrastructure, security management, .NET and C# API implementations, as well as maintaining internal infrastructure utilizing Windows Active Directory and Office 365. Additionally, Pav Nagra is proficient in database management, including MS SQL setup, SSRS, SSIS, upgrades, troubleshooting, and performance improvements. Educational qualifications include a Bachelor of Science (BSc) in Computer Science from the University of Wolverhampton, obtained between 2010 and 2013.