Will Hutchins

Will Hutchins serves as a Customer Success Manager at Matrix, where leadership responsibilities include managing a team of Customer Success Executives dedicated to addressing temporary workforce needs across several London Boroughs. With a strong focus on client satisfaction, retention, and growth, Will has effectively driven excellence through strategic collaboration. Prior experience includes roles such as Customer Success Executive, where expertise in agency recruitment procurement was developed, and Internal Account Manager, focusing on client account management across various councils. Earlier career roles as a Delivery Driver at Fast Despatch Logistics and Warehouse Operative at Makita UK demonstrate adaptability and a commitment to operational efficiency. Will holds a Bachelor's degree in Business and Marketing from Birmingham City University.