Josh Moon

Josh Moon has a diverse work experience in the technology industry. Josh started their professional career in 2006 as an Advanced Repair Agent at Geek Squad, where they gained customer service skills and expertise in monitoring, diagnosing, and repairing client computers. In 2013, they joined Apple as an End user iOS and Mac technical support, providing excellent support for both iOS devices and Mac computers. Josh later became an @AppleSupport Advisor, assisting with the launch of the @AppleSupport Twitter handle and other handles for specific lines of business and higher-ups. Josh also served as an Apple Support Communities Approver, providing support on communities.apple.com.

In 2021, Josh joined KinderCare Education as a Service Desk Coordinator, and later joined TeamSense as a Customer Support Engineer. Josh currently holds the position of Solutions Engineer at TeamSense.

Josh Moon's education history includes attending Hillsborough Community College from 2011 to 2019, where they earned an Associate of Science (A.S.) degree in Computer Programming. Prior to that, they attended Pensacola State College from 2010 to 2011, studying Computer Science. No specific degree was mentioned for their time at Pensacola State College.