Ashlie Helmer

Ashlie Helmer is an experienced professional with a strong background in customer service and management. Currently serving as a Customer Solutions Specialist and Intern Manager at TechSmith Corporation since April 2015, Ashlie effectively communicates with customers to resolve issues and enhance business processes. Prior experience includes roles as a Customer Service Team Leader and Admissions Advisor at Baker College, where Ashlie managed student caseloads, led events, and implemented customer service strategies. Previous positions at Standard Federal Bank and Western-Southern Financial Group involved managing customer relations, supervising staff, and developing community networks. Ashlie holds a Bachelor of Business Administration from Davenport University, earned between 2003 and 2008.