Miguel Morales is a seasoned IT professional currently serving as Gerente de prestação de serviços de TI at Tecnocomp Tecnologia e Serviços since September 2022. Prior experience includes roles such as Supervisor de Infraestrutura at banco BV and License Compliance Auditor at BSA | The Software Alliance, where responsibilities involved managing licensing audits for AUTODESK. From June 2012 to January 2019, Miguel held the position of Gerente de TI at TIVIT, overseeing Service Desk operations and ensuring adherence to quality and service level agreements. Miguel began at TIVIT as Coordenador de TI before gaining extensive experience at Hewlett-Packard Brasil Ltda. in Service Desk coordination, focusing on service quality, process improvements, and ITIL practices. Miguel holds a Bachelor’s degree in Computer Science from Universidade Presbiteriana Mackenzie.
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