Hailey Grider

Hailey Grider is an experienced professional in customer service and training, currently serving as a Team Lead at Tecovas since July 2021, where responsibilities include leading a team of customer service agents and implementing process improvements. Previous roles include Customer Experience Associate at OC Learning Center, where Hailey mentored students, and Academic Trainer at Oaks Christian School, focusing on enhancing academic performance. Earlier experience encompasses roles as a Leasing Agent at Alliance Residential Company, delivering exceptional service and market analysis, a Sales and Planning Coordinator at Columbia Hospitality, coordinating events, and a Front Desk Agent at Hotel Monaco Seattle, ensuring positive guest experiences. Hailey Grider holds a Bachelor of Arts in Communication from California Lutheran University, completed in 2015.