Wilfred Madanu

Wilfred Madanu is a seasoned IT professional with extensive experience in information technology management. Currently serving as Senior Information Technology Manager at Teleperformance since August 2023, Wilfred focuses on improving manufacturing processes and IT service delivery, leveraging expertise backed by an ITIL Intermediate Certification. Previous roles include IT Service Manager at Broadridge, Senior Infrastructure Manager at SoftSol, Service Integration Consultant at Capgemini, Infrastructure Stability Manager at Invesco Ltd., Major Incident Manager at IBM India Pvt Ltd., Escalation Manager at Dell International, and Network Engineer at Zajoul for advance communications. Wilfred holds a Bachelor of Arts in Public Administration from Osmania University, along with diplomas in Electronics and Computer Hardware Technology.