Helena Johansson

Helena Johansson is a Business Analyst at Telia since April 2022, focusing on enhancing Customer Care Systems for B2C customers. Prior to this role, Helena served as a Teamledare at JM from August 2017 to March 2022, responsible for technical project management, IT governance for internal communication, and the maintenance and development of SharePoint solutions. Helena's extensive consultancy experience at HiQ from July 2010 to August 2017 includes roles as Scrum Master at Swedbank, Project Manager at FLIR, and Business Analyst for Tele2, among others. Earlier in Helena's career, a position as Support Manager at PocketMobile Communications AB involved project management for CRM system implementation and team leadership. Helena holds a Master of Science in Information Technology from Linköping University.