Essi Kuronen is a seasoned professional with extensive experience in digital customer experience and online sales management, currently serving as Senior Digital CX Manager at Telia since April 2020. In previous roles at Telia, including Online Sales Experience Manager and Online Sales Team Lead, Essi has overseen numerous online development projects, focusing on improving the online store and enhancing B2C sales for mobile subscriptions and broadband services. Prior experience includes positions at GroupM Finland and Alma Media Corporation, where Essi managed programmatic advertising campaigns and supported ad sales optimization. Essi holds a Master of Economic Sciences in International Business from Turku School of Economics and participated in an exchange program at Universidad Carlos III de Madrid.
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