Helle Shin

Head Of Customer Engagement & Martech at Telia Norge

Helle Shin has a diverse work experience spanning various industries and roles. Helle is currently working at Telia as the Head of Customer Engagement & MarTech. Prior to that, they worked at UNICEF Danmark as the Head of CRM, where they led digital transformation and managed CX and MarTech stack development. Helle also worked at Nuuday as a Senior CRM Manager and at Autobutler as the Head of CRM. In their early career, Helle held positions at TDC Group, STYLEPIT, Danske Spil A/S, Vestas Northern Europe, and Media24, gaining experience in CRM marketing, campaign development, journalism, and marketing coordination.

Helle Shin has a diverse education history. Helle holds a Bachelor of Arts degree in American Studies & English from Copenhagen Business School, which they obtained from 2004 to 2007. Helle also earned a BA degree in Photo Journalism and Sociology from the University of Utah, completing their studies in 2007. In 2011, they graduated from Copenhagen Business School with an MSc degree in Business Administration & Organisational Communication. Helle further expanded their knowledge by pursuing an MBA in Strategy Design & Creativity, Facilitation, Coaching, and Doing Business in Africa at the University of Cape Town, which they completed from 2009 to 2010. In 2020, Helle participated in a program called "CfL - Bedre ledere. Bedre resultater." to enhance their leadership skills. Additionally, they obtained a PRINCE2 certification in 2012, although the institution and month are unspecified.

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